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Imported Plants got detained. Which AVA number should I call?

#1 User is offline   majal_kata 

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Posted 15 September 2015 - 07:12 PM

Hi all,

This is my first time importing plants from overseas. I have requested the seller to include all the phyto certs required. I have checked speedpost and confirmed that the item has reached Singapore.

The following info is on speedpost tracking info

"The item has been detained by the relevant authority. A letter will be sent to the recipient advising him to contact the relevant authority"

I have not received any notice and will like to call and ask about my parcel before going to AVA for the import permit.
Anyone here has the contact of the relevant person to enquire?
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#2 User is offline   tc68 

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Posted 15 September 2015 - 07:23 PM

View Postmajal_kata, on 15 September 2015 - 07:12 PM, said:

Hi all,

This is my first time importing plants from overseas. I have requested the seller to include all the phyto certs required. I have checked speedpost and confirmed that the item has reached Singapore.

The following info is on speedpost tracking info

"The item has been detained by the relevant authority. A letter will be sent to the recipient advising him to contact the relevant authority"

I have not received any notice and will like to call and ask about my parcel before going to AVA for the import permit.
Anyone here has the contact of the relevant person to enquire?


Try this.collected once from there. Good luck.

Horticulture Services Centre
Agri-Food & Veterinary Authority
Sembawang Research Station
50 Bah Soon Pah Road
Singapore 769193

Tel: (65) 6751 9822
Fax: (65) 6752 1244
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